Returns / Exchanges
Are you looking to make a return or exchange?
We’re here to help you with your most recent purchase. To make your return or exchange as easy as possible please have your shipping zip code and order number handy. You can find your order number either by logging into your account or checking the confirmation email that was sent to you by Enrica Lossi after your purchase.REQUEST RETURN AUTHORIZATION
The Return Policy
From the date your order was delivered, you have 7 days to either contact us about your return or to submit for a Return Authorization in the section above. Once you receive your Return Authorization the merchandise must be delivered to us unused and unworn, in its original condition and with all its contents in the same packaging within 14 days.